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Service and Repair estimation tool for Cars and LCVs

Glass's ICME Plus simplifies the repair and service estimating process, providing data to improve efficiency, control costs and safeguard profits, without compromising your customer service.

The PC based reference tool provides you with accurate repair times, service schedules and relevant part numbers and prices for cars and light commercial vehicles.


  • Quickly create the most accurate service and repair estimates for your business
  • Customise estimates to reflect your business requirements, achievable through pre-setting labour rates, opinion times and parts costs
  • Eliminate guesswork and ensure the estimates you print for customers are accurate and transparent with independent Glass’s endorsement
  • Maximise your profits and business efficiency through competitive and accurate estimates


  • Delivered on DVD every quarter
  • Pre-set your own labour rates within ICME Plus
  • Comprehensive, quality data direct from vehicle manufacturers' recommended repair times, service schedules and selected part numbers/prices for cars and light commercial vehicles
  • Adjust a service time or repair time for your local conditions and market
  • Printable customer estimates