Where can I download the app?
The Glass's Caravan Guide is available on iTunes and Google Play:
Download Glass's Caravan Guide App for iPhone
Download Glass's Caravan Guide App for Android
Do I need Internet access to download the app?
Yes. You need to have Wi-Fi, 3G or 4G to download the app from the appropriate store.
Do I need internet access to use the app?
No, as long as you connect to the internet once a quarter to download the current data set to your device you can manually search for valuations “offline”. However, to use the Registration Number lookup function, the device will need to be connected to the internet.
How do I login and access the app?
You will need to have a valid Glass’s username and password in order to download data and populate your app. If you don’t already have one, please call Glass’s on +44 (0)203 897 2500 to arrange access.
Both usernames and passwords are case sensitive. Once the App is installed on your device, you must login to download the current month’s data, as well as enable the Registration Number look up function.
To download valuation data and enable the App, select the Settings icon (above), followed by Update, under “Update car price data”. The data shall be downloaded. You are only required to login once per quarter to access valuation data and use Registration Number search.
What devices does the App work on?
Apple iPhones and iPads and Android Tablets and Android Smartphones. Due to the nature of the Android market, we cannot guarantee that every type of Android device is compatible with the App. However, we’re committed to ensuring the most popular devices are catered for on an ongoing basis.
What is the minimum Apple Operating System requirements?
iOS7 or above.
What is the minimum Android Operating System requirements?
Android 4 or above.
How many devices can I use the App on?
Each username and password will only work on one smartphone and one tablet. In order to arrange access for more users or devices, please call Glass’s on +44 (0)203 897 2500.
How much storage does the App typically use on my device?
Downloading both the App and the current quarter's valuation data will use roughly 30 MB. Downloading the additional last 3 quarterly data sets will add another 45MB. In total the App will use between 30MB and 75MB..
What happens if I log into another Glass’s product or service with the same username?
The Glass's Caravan Guide app will still keep you logged in and shall function. GlassNet can only be logged into one machine at a time. The number of devices your account will work on for the Glass's Caravan Guide App is dependent on the volume of subscriptions paid for.
Can I save or favourite data?
Upto 50 searches completed on the device will be logged in the History tab. This is a basic reverse chronological display which allows valuations to be rerun or deleted.
How do I value a vehicle for a previous month?
As well as current quarter's data it is possible to access the previous 3 quarters. This data must be downloaded from the settings area before being able to access a historical value.
Historical valuations are accessible by valuing the vehicle for the current quarter then tapping the drop down box and scrolling to a prior quarter.
How regularly does the valuation data update?
The valuation data is updated and available for download once a quarter - January, April, July and October.
When new data is available a little red ‘update’ icon will appear above the Settings (cog) icon. If you choose to allow push notifications you will also be made aware through this functionality.
How do I know what valuation month data I am using?
The New and Used pages display which quarter you are using.
I have access to GlassNet and Glass's Caravan Guide App – can I see a combined history?
No. The two systems are completely independent apart from the username and password used at login. Vehicles valued in the App will not appear in GlassNet and vice versa.
Is the usage of the App limited in any way?
No. There are no capped usage limits with Glass's Caravan Guide App unless you have been specifically advised at the point of sale.
Which caravan types are available on the Glass's Caravan Guide app?
- Touring caravans
- Holiday Homes
- Motor Caravans
VALUES INCLUDED IN OUR CARAVAN GUIDE APP
- Glass’s Trade
- Glass's Retail
- Cost New